Harmonic Way

WAYFINDER COACHING SERVICE - LEGAL DISCLAIMER

Service Description and Limitations

This coaching service utilizes artificial intelligence technology to provide guidance, suggestions, and support through various communication channels including voice, SMS, chat, email, and journal entries. Premium tiers may include access to human coaches.

Important Disclaimers

1. Not Professional Advice

The AI coaching service does not provide medical, psychological, psychiatric, financial, legal, or other professional advice. Information and suggestions provided are for general informational and educational purposes only and should not replace consultation with qualified professionals.

2. No Therapeutic Relationship

Use of this AI coaching service does not create a therapist-patient, doctor-patient, or any other professional relationship. The AI cannot diagnose, treat, cure, or prevent any medical or mental health condition.

3. Accuracy and Reliability

While we strive for accuracy, the AI system may produce incorrect, incomplete, or contextually inappropriate responses. Users should independently verify any important information and use their own judgment when applying suggestions.

4. Emergency Situations

This service is not suitable for crisis or emergency situations. If you are experiencing a medical or mental health emergency, contact emergency services (911 in the US) or appropriate crisis hotlines immediately.

5. User Responsibility

You are solely responsible for:

  • Your decisions and actions based on AI guidance
  • Verifying information before relying on it
  • Discontinuing use if you experience adverse effects
  • Seeking appropriate professional help when needed

6. Data and Privacy

By using this service, you acknowledge that:

  • Communications may be processed and stored for service improvement
  • While we implement security measures, no digital communication is 100% secure
  • You should not share highly sensitive personal information

7. Limitation of Liability

To the maximum extent permitted by law, the service provider, its affiliates, and personnel shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from:

  • Use or inability to use the service
  • Reliance on any information provided
  • Errors, omissions, or inaccuracies in content
  • Unauthorized access to your communications

8. Human Coach Interactions

For premium tiers including human coaches:

  • Human coaches are independent contractors, not licensed therapists
  • Different terms may apply to human coach interactions
  • The company performs background checks but does not guarantee coach qualifications

9. Age Restrictions

This service is intended for users 18 years and older. Users under 18 must have parental consent and supervision.

10. Jurisdiction and Governing Law

This disclaimer is governed by the laws of the State of Ohio, United States. Any disputes shall be resolved in the courts of Ohio.

Acknowledgment

By using this service, you acknowledge that you have read, understood, and agree to be bound by this disclaimer. If you do not agree with these terms, please discontinue use immediately.

Last Updated: 6/6/2025

Contact: For questions about this disclaimer, contact legal@harmonicway.com